NestDesk Live Chat & Helpdesk Reviews

What people think about this app?

NestDesk receives overwhelmingly positive customer feedback, with many expressing immense satisfaction with the app and its customer service. The AI-powered chatbot, seamless Shopify integration for order and product imports, user-friendly interface, and dedicated support team are consistently highlighted as strengths. Customers appreciate the proactive support and assistance provided by team members like Chloe, Kevin, and Rachel, who are praised for their patience, knowledge, and prompt responsiveness. Even users facing initial technical difficulties found their issues quickly resolved by the support team. One negative review mentioned the lack of a feature to track website visitors. Overall, the positive reviews emphasize the app's effectiveness in enhancing customer service, boosting sales through personalized recommendations, and providing efficient support, making it a highly recommended tool for businesses seeking to improve their customer experience.