App Overview
Okendo enhances Shopify stores by empowering businesses to turn customers into loyal advocates through customizable reviews, seamless referral programs, engaging product quizzes with rewards, on-site feedback display, and unified customer profiles. These tools drive conversions, boost retention, and fuel business growth.
Pros
- Comprehensive customer engagement: Encompasses reviews, referrals, surveys, quizzes, and loyalty programs to foster strong customer relationships throughout the buying journey.
- Personalized customer experience: Customizable email flows, Klaviyo integration, and customer attributes enable tailored outreach and targeted marketing campaigns.
- Superior customer support: Dedicated success managers provide hands-on onboarding, integration assistance, and prompt issue resolution, ensuring a seamless implementation.
- Excellent value: Affordable pricing with flexible plans offers a cost-effective solution for businesses of all sizes, delivering high returns on investment.
Cons
- Unreliable customer service: Slow response times, lack of investigation, and unhelpful resolutions.
- Insufficient support: No phone support, limited chat support with agents who lack knowledge or provide incorrect information.
- Pricing discrepancies: Unexpected and unjustified double charges.
- Unorganized onboarding process: Disjointed communication, delays, and lack of guidance or support from the onboarding team.
Screenshots
Grow faster with AI-enabled community marketing apps from Okendo.
Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Over 18k+ Shopify brands grow faster and smarter with community marketing by Okendo.
Key Features
- AI-powered Review displays and UGC collection automations.
- Loyalty programs based on points, perks, store credit & direct rewards.
- Product recommendation quizes, community badges & dynamic surveys and polls.
- Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
- Hands-on, 24-7 customer support and strategy guidance for all users
Okendo: Reviews & Loyalty FAQs
Yes! Try Okendo: Reviews & Loyalty free plan. For more details about Okendo: Reviews & Loyalty pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.