Okendo: Reviews & Loyalty

4.8• 1359 reviews

Create Superfans with Reviews, Loyalty, Referrals & Quizzes

Developed by Okendo

Information Pricing Reviews1,3k

About this app

Launched

2018-06-12

App Overview

Okendo enhances Shopify stores by empowering businesses to turn customers into loyal advocates through customizable reviews, seamless referral programs, engaging product quizzes with rewards, on-site feedback display, and unified customer profiles. These tools drive conversions, boost retention, and fuel business growth.

Pros

Comprehensive customer engagement: Encompasses reviews, referrals, surveys, quizzes, and loyalty programs to foster strong customer relationships throughout the buying journey.
Personalized customer experience: Customizable email flows, Klaviyo integration, and customer attributes enable tailored outreach and targeted marketing campaigns.
Superior customer support: Dedicated success managers provide hands-on onboarding, integration assistance, and prompt issue resolution, ensuring a seamless implementation.
Excellent value: Affordable pricing with flexible plans offers a cost-effective solution for businesses of all sizes, delivering high returns on investment.

Cons

Unreliable customer service: Slow response times, lack of investigation, and unhelpful resolutions.
Insufficient support: No phone support, limited chat support with agents who lack knowledge or provide incorrect information.
Pricing discrepancies: Unexpected and unjustified double charges.
Unorganized onboarding process: Disjointed communication, delays, and lack of guidance or support from the onboarding team.

Screenshots

1 / 11

Grow faster with AI-enabled community marketing apps from Okendo.

Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo.

Key Features

AI-powered Review displays and UGC collection automations.
Loyalty programs based on points, perks, store credit & direct rewards.
Product recommendation quizes, community badges & dynamic surveys and polls.
Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
Hands-on, 24-7 customer support and strategy guidance for all users

Insights & Metrics

Pinned0/3

Pin up to 3 metrics for quick access.

Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Okendo: Reviews & Loyalty Shopify app.

Category Positions

Ranking of Okendo: Reviews & Loyalty in best match categories of the Shopify App Store

Name	Position	Page

Customer loyalty	11 / 488 5	1
Loyalty and rewards	19 / 354 1	1
Product reviews	15 / 380 1	1

Insight

AI-driven summary of Okendo: Reviews & Loyalty category positioning

Market fluctuations observed across 3 mid-tier categories, with Customer loyalty holding to reach #11.

Featured category

Customer loyalty

3 categories analyzed

Position

#11

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

Hide Data

No data

There is no data to display for this chart.

Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

Hide Data

No data

There is no data to display for this chart.

Best alternatives to Okendo: Reviews & Loyalty

Rivyo AI Reviews & Loyalty App

4.9(888)

Free to install. Free trial available.

Collect unlimited product reviews & grow with referral program

AiT Loyalty, Review & WhatsApp

4.8(257)

From $19/month. Free trial available.

Customer Loyalty rewards program, membership, email & WhatsApp

Stamped Reviews & Loyalty

4.7(3619)

From $23/month

Build trust, drive acquisition and sales with customer reviews

Ryviu: Reviews & Loyalty App

4.8(474)

Free plan available. Free trial available.

Build trust, grow loyalty — with reviews, Q&A, and rewards

Loox ‑ Product Reviews App

4.9(8059)

Free plan available. Free trial available.

Convert more with visual product reviews, superpowered by AI

TrustWILL Product Reviews App

4.9(1452)

Free plan available. Free trial available.

Build trust with customer photo&video reviews, testimonials