Synctrack AI Order Tracking Reviews

What people think about this app?

Generally, users appreciate Synctrack Order Tracking for its ability to enhance post-purchase experiences and boost brand reputation. The app is lauded for its accurate tracking capabilities, especially for China couriers, and its convenience in managing multiple orders in one dashboard. Users also value the customizable order tracking page and the ability to provide customers with estimated delivery dates, keeping them engaged and informed. The marketing assets and strategic email and SMS updates are seen as effective tools for driving sales. The exceptional customer service, as exemplified by team members like Tracy, Rosie, and Kaylee, receives much praise for their responsiveness, willingness to go the extra mile, and proactive problem-solving. However, one negative review highlights syncing issues and customer support challenges, suggesting that these areas could be improved to enhance the overall user experience.