OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot

Developed by Novaon Tech

Information Pricing Reviews (0)

About this app

Launched

2024-04-26

Screenshots

1 / 4

Omnichannel chats: Livechat, Messenger, Instagram, Shopee, Email, Youtube, Telegram, SMS, Zalo.

OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful understanding, accurate prediction of needs, and intelligent automated personalized communication.

Key Features

Conversation management: Automatic Routing conversation from multiple channels
Bot website: Automated lead tools help optimize customer conversion on website
SLA: Alerts and reporting for conversations violating Service Level Agreements
Surpport: Interaction channel and ticket management to manage customer complaint
CSAT & Survey: Collect automatically customer feedback and surveys

Related Category

New feature

Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the OnCustomer: Livechat & Chatbot Shopify app.

Category Positions

Ranking of OnCustomer: Livechat & Chatbot in best match categories of the Shopify App Store

Name	Position	Page

Chat	377 / 533	16
Support - Other	57 / 85	3

Popular Category Positions

Ranking of OnCustomer: Livechat & Chatbot in the most popular categories of the Shopify App Store.

Name	Position	Page

Chat	377 / 533 2	16
Support - Other	57 / 85	3

Category Positional Changes

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Category Popular Positional Changes

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