App Overview
The POWR Survey & Poll app is designed to help eCommerce businesses gain insights into customer experiences through easy-to-create surveys and polls. It streamlines data collection with auto-saving responses in a dashboard, ensuring all feedback is captured securely. With seamless integration with Google Sheets and instant email alerts, you stay informed as responses come in. Customize your surveys with various field types like dropdowns and star ratings, and enhance security with reCAPTCHA. Ideal for Shopify users looking to enhance customer satisfaction and make data-driven decisions.
Pros
- Better customer experience: Enables businesses to gather valuable feedback to improve their products, services, and customer interactions.
- Enhanced customer loyalty: Demonstrates a commitment to customer satisfaction, building stronger relationships and encouraging repeat purchases.
- Increased sales and revenue: Uncovers areas for improvement and opportunities for growth, leading to increased revenue generation.
- Comprehensive features: Offers customizable surveys, pre-built templates, and integrations, making it easy for businesses to gather and analyze customer feedback.
Cons
- Expensive premium subscription: $15 per month to lift survey entry limitations.
- Limited free version: Only 25 responses per survey and cluttered with advertisements.
- Poor customer support: Pro account required for simple JavaScript additions, despite support page stating otherwise.
- Insufficient free version: Free option advertised as unlimited surveys and responses, but restricted to 25 responses per survey.
Screenshots
Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls.
Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started. And now featuring an internal email marketing tool (for Business users only)
Key Features
- Create as many surveys or polls as you want
- All survey & poll data is auto-saved to your Responses Dashboard
- Get instant email alerts for survey & poll responses & sync with Google Sheets
- Multiple field options - dropdowns, multiple choice, email, images, star ratings
Best alternatives to POWR: Customer Survey | Poll
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easy Google Customer Reviews
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POWR: Customer Survey | Poll FAQs
Yes! Try POWR: Customer Survey | Poll free plan. For more details about POWR: Customer Survey | Poll pricing, check here.