Rep AI: AI Agent & Live Chat
Grow sales using a ChatGPT AI Chatbot with proactive AI Chat
Developed by Rep AI Technologies Inc.
App Overview
Rep AI is a Shopify app designed to enhance sales and customer support through advanced AI technologies, including Behavioral and Generative AI powered by ChatGPT. It automates interactions, offering real-time assistance to boost conversions and handle inquiries efficiently. The app allows for customization to reflect your brand's unique voice and integrates seamlessly with popular Shopify tools like Gorgias and Klaviyo. Additionally, it continuously updates its knowledge base from your catalog to provide accurate and relevant recommendations.
Pros
- Increased sales: Guides shoppers through the sales funnel, resulting in higher conversion rates.
- Improved customer service: Automates customer support, handling questions and reducing the workload for human agents.
- Enhanced product recommendations: Uses Behavioral AI to suggest relevant products and personalize the shopping experience.
- AI-powered chatbot: Leverages Generative AI (powered by ChatGPT) for natural language processing and real-time responses.
Cons
- Expensive: ranges from $299 to $499 per month.
- Inaccurate communication: incorrect responses from the chatbot.
- Poor customer support: difficulty contacting support and account blocking.
- Lack of transparency: advertised price of $29 per month but actual price is significantly higher.
Screenshots

Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales
Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes.
Key Features
- Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale
- AI shopping assistant recommends products and guides shoppers to checkout
- Automates support 24/7: order tracking, returns & FAQs—deflecting tickets
- Hands off to live chat agents with the full conversation summarized
- GPT AI trained on your catalog, policies & brand voice—always on-brand
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Rep AI: AI Agent & Live Chat FAQs
Yes! Try Rep AI: AI Agent & Live Chat free plan. For more details about Rep AI: AI Agent & Live Chat pricing, check here.
