App Overview
Reputon Customer Reviews App is a comprehensive tool designed to help businesses collect more reviews from popular platforms like Google, Facebook, Trustpilot, Sitejabber, Yelp, and Etsy. The app offers features such as sending review requests via email to past orders up to two months old, adding coupons to incentivize reviews, and including a RATE US widget on store pages for easy access. Additionally, it provides tools to redirect unhappy customers to custom feedback forms and uses AI-personalized emails with analytics to optimize follow-up strategies.
Pros
- Increased reviews: Sends follow-up emails asking customers to leave reviews, generating more positive feedback.
- Improved online reputation: Monitors reviews on multiple platforms and helps businesses respond effectively, enhancing their reputation.
- Enhanced customer service: Redirects unhappy users to a private feedback form, allowing businesses to address their concerns promptly.
- Easy integration: Seamless integration with multiple review platforms and customizable templates for easy review collection.
Cons
- Misleading email: Does not provide information on the number or content of reviews received.
- Poor support: Ignores emails and provides no assistance, even for high-paying plans.
- Lack of key features: Yelp reviews are unavailable despite being advertised in the app description.
- Confusing user interface: Comments are not visible within the app.
Screenshots
Send emails asking for reviews on Google, Trustpilot, Facebook & other. Redirect negative feedback.
NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders.
Key Features
- NEW! AI email localization: send emails in customers' language
- Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
- Add a RATE US widget to your storefront.
- Avoid bad reviews. Redirect angry users to a custom feedback form.
- Email analytics; AI-personalized follow-up emails
Reputon Customer Reviews App FAQs
Yes! Try Reputon Customer Reviews App free plan. For more details about Reputon Customer Reviews App pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.