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Predict which customers are about to lapse and approve AI-drafted win-backs that bring them back.
Retrics analyzes your Shopify orders, customers, and products to show who is likely to reorder, who is slipping away, and who is most valuable. It groups customers by buying behavior — reorder timing, lapse risk, second-order likelihood, and lifetime value — and explains the reason behind each group. For each group it drafts ready-to-send reorder, win-back, and cross-sell messages you review and approve, and reports repeat-purchase trends by product, cohort, and time.
Key Features
- Understands each customer’s reorder rhythm and next likely purchase.
- Identifies loyal customers and what they may need next.
- Scores lapse risk against each customer’s own buying cadence.
- Drafts personalized reorder, win-back, and cross-sell messages.
- Reveals product, cohort, LTV, and repeat-purchase trends.
