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Returbo: Returns and Exchanges

583 reviews

Turn returns into exchanges and keep customers coming back

Developed by Returbo AB

About this app

Launched

2023-01-26

Developer

Returbo AB

Privacy policy

View policy

App Overview

Returbo is an essential post-purchase solution for Shopify stores, seamlessly integrating returns and exchanges to enhance customer satisfaction. The app offers features such as digital return forms, automated shipping labels, email notifications, and mandatory or optional image uploads, streamlining the process for both merchants and customers. By enabling direct exchanges, store credits, and refunds, Returbo helps convert returns into opportunities for retention, all while reducing manual effort through its intuitive platform.

Screenshots

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Exchanges

Returns, exchanges, withdrawal form & store credit — self-service & EU 2023/2673 compliant.

The post-purchase solution for your Shopify store. Trusted by brands across the Nordics, United States, European Union and beyond — manage returns, exchanges and complaints with self-registration, autogenerated labels and automatic tracking, all integrated directly on your website. Convert returns into exchanges, offer store credit, upsells, instant refunds and a compliant withdrawal form for EU 2023/2673. Boost retention and customer satisfaction. Try it today!

Key Features

  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Withdrawal form for EU 2023/2673
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Returbo: Returns and Exchanges Shopify app.

Category Positions
Ranking of Returbo: Returns and Exchanges in best match categories of the Shopify App Store
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Insight
AI-driven summary of Returbo: Returns and Exchanges category positioning

Market fluctuations observed across 3 mid-tier categories, with Returns and exchanges holding to reach #20.

Featured category

Returns and exchanges

3 categories analyzed

Position

#20

4

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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Returbo: Returns and Exchanges FAQs

No. Returbo: Returns and Exchanges pricing starts at $1. For more details about Returbo: Returns and Exchanges pricing, check here.