App Overview
Revie enables businesses to collect customer feedback, photos, videos, and audio via WhatsApp, streamlining the review process. It offers automated review requests, marketing campaigns, and recovery flows for abandoned carts and post-sale follow-ups. By shifting from email to WhatsApp, Revie enhances engagement in regions where WhatsApp is a primary communication tool, boosting response rates and conversions effectively.
Pros
- Increased response rates: WhatsApp is highly popular, especially in countries where it's the primary communication channel, leading to higher response rates for review requests.
- Versatile feedback collection: Collects photos, videos, and audio reviews, providing rich and detailed customer feedback.
- Streamlined customer journey: Integrates with WhatsApp to reach customers where they spend the most time, eliminating the need for additional links or sign-ups.
- Personal and engaging experience: Leverages the personal nature of WhatsApp to create a more engaging and interactive review-collection process.
Cons
- Poor customer support: Slow response times and lack of resolution despite repeated contact attempts.
- Lack of updates: Poor integration with sales data, leading to inaccurate reporting.
- Subscription-based model: Essential features are only accessible with a paid subscription.
- Language barrier: Limited support for languages other than English.
Screenshots
Get reviews with photos, videos, and audio via WhatsApp. Create marketing campaigns.
Revie lets you get your customers' feedback via WhatsApp and receive photos, videos, and audio of their shopping experience with just one message. Create marketing campaigns and reach your customers where they spend the most time: WhatsApp. Activate flows to recover abandoned carts, win back customers, follow up post-sale, and more. Why is it different? It increases response rates in countries where WhatsApp is the main communication channel and is much more popular than email.
Key Features
- Send automatic requests for ratings and reviews via WhatsApp
- Your customers can add photos, videos, and audio to their reviews
- Create marketing campaigns on WhatsApp and increase your conversion
- Automated flows to recover carts, win back customers and post-sale follow up
- Shift your marketing efforts from email to WhatsApp
Revie: Reviews & Marketing FAQs
Yes! Try Revie: Reviews & Marketing free plan. For more details about Revie: Reviews & Marketing pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.