Revie: Reviews & Marketing

4.9• 309 reviews

Send marketing campaigns and collect reviews

Developed by Revie App SAPI de CV

Information Pricing Reviews309

About this app

Launched

2022-08-29

App Overview

Revie enables businesses to collect customer feedback, photos, videos, and audio via WhatsApp, streamlining the review process. It offers automated review requests, marketing campaigns, and recovery flows for abandoned carts and post-sale follow-ups. By shifting from email to WhatsApp, Revie enhances engagement in regions where WhatsApp is a primary communication tool, boosting response rates and conversions effectively.

Pros

Increased response rates: WhatsApp is highly popular, especially in countries where it's the primary communication channel, leading to higher response rates for review requests.
Versatile feedback collection: Collects photos, videos, and audio reviews, providing rich and detailed customer feedback.
Streamlined customer journey: Integrates with WhatsApp to reach customers where they spend the most time, eliminating the need for additional links or sign-ups.
Personal and engaging experience: Leverages the personal nature of WhatsApp to create a more engaging and interactive review-collection process.

Cons

Poor customer support: Slow response times and lack of resolution despite repeated contact attempts.
Lack of updates: Poor integration with sales data, leading to inaccurate reporting.
Subscription-based model: Essential features are only accessible with a paid subscription.
Language barrier: Limited support for languages other than English.

Screenshots

1 / 4

Reviews and Marketing campaigns via Whatsapp messages

Get reviews with photos, videos, and audio via WhatsApp. Create marketing campaigns.

Revie lets you get your customers' feedback via WhatsApp and receive photos, videos, and audio of their shopping experience with just one message. Create marketing campaigns and reach your customers where they spend the most time: WhatsApp. Activate flows to recover abandoned carts, win back customers, follow up post-sale, and more. Why is it different? It increases response rates in countries where WhatsApp is the main communication channel and is much more popular than email.

Key Features

Send automatic requests for ratings and reviews via WhatsApp
Your customers can add photos, videos, and audio to their reviews
Create marketing campaigns on WhatsApp and increase your conversion
Automated flows to recover carts, win back customers and post-sale follow up
Shift your marketing efforts from email to WhatsApp

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Revie: Reviews & Marketing Shopify app.

Category Positions

Ranking of Revie: Reviews & Marketing in best match categories of the Shopify App Store

Name	Position	Page

Marketing - Other	7 / 269	1
Product reviews	20 / 380 4	1

Insight

AI-driven summary of Revie: Reviews & Marketing category positioning

Market fluctuations observed across 2 mid-tier categories, with Product reviews climbing by 4 to reach #20.

Featured category

Product reviews

2 categories analyzed

Position

#20

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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