Collect product reviews, star ratings, testimonials, UGC + Q&A
Developed by Reviews.io
App Overview
REVIEWS.io Product Reviews is a comprehensive review collection and display solution designed for Shopify merchants. The app automates the process of gathering product and company reviews, including user-generated content (UGC) like photos and videos, to help businesses leverage social proof for increased sales. With 15+ customizable widgets, merchants can showcase authentic customer feedback, star ratings, and UGC across their Shopify store, social media platforms, and email campaigns, ensuring a consistent brand experience. Integration with Google reviews enhances organic search visibility and paid广告 performance. Additionally, REVIEWS.io supports review collection via email, SMS, and third-party tools like Klaviyo and Shopify Flow, while also enabling segmentation through zero-party data from attributes and surveys. By syndicating reviews to platforms such as TikTok Shop and the Shop app, merchants can amplify their reach and build stronger connections with customers.
Pros
- Comprehensive review collection: Collects product reviews from various sources, including Google reviews, and photo and video reviews for engaging content.
- Enhanced customer experience: Displays a star rating in Google Ads & Google Shopping List to increase CTR & lower ad costs, and offers on-brand social proof content.
- Extensive customization: Provides custom widgets, such as un-invasive review widgets and UGC galleries, and personalized onboarding and technical support for tailored solutions.
- Exceptional customer support: Offers a dedicated account manager, a knowledgeable onboarding team, and responsive assistance via email, live chat, and video call for seamless implementation and issue resolution.
Cons
- Expensive: Costlier than similar apps with the same features and limited free features.
- Poor customer service: Slow response times, persistent calls, and lack of transparency in agreements.
- User-unfriendly: Incompatible with Shopify's export file for reviews import and complicated review management system.
- Complicated cancellation process: Lengthy cancellation steps, delayed email confirmation, and no partial refund for unused time.
Screenshots
Collect product & company reviews, photo reviews & UGC, powered by AI analytics.
Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships.
Key Features
- Turn reviews & UGC into sales with 15+ high-converting widgets
- Drive traffic & sales with Google Reviews, star ratings & AI-powered insights
- Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more
- Excellent support with hands-on help and growth guidance
- Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more
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REVIEWS.io Product Reviews App FAQs
Yes! Try REVIEWS.io Product Reviews App free plan. For more details about REVIEWS.io Product Reviews App pricing, check here.