Rich Returns & Exchanges
Let customers handle returns, exchanges, and refunds
Developed by Rich Returns & Exchanges
App Overview
Rich Returns & Exchanges is a Shopify app designed to streamline returns and exchanges by offering a custom-branded portal integrated with your store. It suggests exchanges to minimize revenue loss, provides automated return labels from multiple carriers, sends timely email updates, offers a mobile-first experience via the Shop app, and integrates seamlessly with key business systems like ERP and CRM.
Pros
- Customer satisfaction: Streamlines returns and exchanges, improving customer experience and reducing negative reviews.
- Operational efficiency: Automates return labels, processes, and communication, saving time and resources.
- Revenue recapture: Suggests exchanges instead of returns, minimizing lost revenue and increasing sales.
- Customization: Allows for tailored returns portal, automated emails, and adjustable settings to meet specific business needs.
Screenshots

Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration
Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening.
Key Features
- Easy, branded return portal for faster processing
- Mobile returns through the Shop app
- Automatic rules and emails for returns and exchanges
- Prepaid shipping labels for smooth returns
- Connect with systems like ERP, IMS, CRM, and 3PL
Rich Returns & Exchanges FAQs
No. Rich Returns & Exchanges pricing starts at $19. For more details about Rich Returns & Exchanges pricing, check here.

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