App Overview
Rivo is a loyalty and rewards app designed to empower Shopify stores with customizable solutions that drive customer retention. Tailored for fast-growing DTC brands, Rivo integrates seamlessly with tools like Klaviyo and Gorgias, offering weekly updates using Shopify’s latest technology. The Rivo Developer Toolkit provides additional customization options, while a dedicated team offers 24/7 support to maximize your retention metrics.
Pros
- Seamless onboarding and configuration: Offers an intuitive user interface and responsive customer service for a hassle-free setup.
- Comprehensive rewards system: Features flexible reward options, customizable triggers, and referral programs to drive customer loyalty.
- Exceptional customer support: Boasts a highly responsive and dedicated team that prioritizes personalized assistance and prompt issue resolution.
- Affordable pricing: Provides a generous free plan and tiered paid options to suit the needs of businesses of all sizes, making loyalty programs accessible and cost-effective.
Cons
- Data import issues: Incorrect customer points due to bugs and challenges with managing large data sets.
- Inadequate customer service: Unresponsive customer support, closed communication channels, and unresolved issues.
- Aggressive upselling: Persistent pop-ups and interruptions during app setup for premium services.
- Difficulty canceling subscription: Users face challenges in terminating their subscription and continue to be charged despite requests for cancellation.
Screenshots
See why brands choose Rivo to power their loyalty, rewards & referral programs
Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2025. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!
Key Features
- A fully customizable loyalty and referrals platform, that moves your metrics.
- Loyalty, Rewards & Referrals built for fast growing DTC brands.
- 24/7 world class live chat support
- Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
- Need more? Unlock full customization with the Rivo Developer Toolkit
Rivo: Loyalty Program, Rewards FAQs
Yes! Try Rivo: Loyalty Program, Rewards free plan. For more details about Rivo: Loyalty Program, Rewards pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.