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SelfServe: Order Edits+Upsells

518 reviews

Allow customers to order edit whilst upselling them

Developed by Grumspot Ltd.

About this app

Launched

2024-12-12

Developer

Grumspot Ltd.

Privacy policy

View policy

Screenshots

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Self-service order editing portal to save support hours

Let customers edit orders themselves. Swap items,fix addresses,add one-click upsells post-purchase.

Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets

Key Features

  • Customers self-serve order edits. Swap sizes, fix addresses, adjust qty.
  • Boost AOV with one-click post-purchase upsells after checkout and order status.
  • Let customers add discounts after purchase with automatic coupon codes.
  • Set order edit windows, block downgrades, and review cancellations your way.
  • Google Maps address validation prevents failed deliveries on order editing.
Insights & Metrics
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Analytics

In our report, LetsMetrix will cover the following analytics on usage of the SelfServe: Order Edits+Upsells Shopify app.

Category Positions
Ranking of SelfServe: Order Edits+Upsells in best match categories of the Shopify App Store

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Popular Category Positions
Ranking of SelfServe: Order Edits+Upsells in the most popular categories of the Shopify App Store.

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Category Positional Changes

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Category Popular Positional Changes

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Lift AOV with Frequently Bought Together Upsell and Cross-sell

SelfServe: Order Edits+Upsells FAQs

Yes! Try SelfServe: Order Edits+Upsells free plan. For more details about SelfServe: Order Edits+Upsells pricing, check here.

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