Propel Replay, Survey, Heatmap
Fix lost sales: record session replays, heatmaps, AI analytics
Developed by Propel Commerce
App Overview
Propel Replays is a powerful Shopify app designed to give e-commerce businesses deep insights into customer behavior and site performance. By offering session recording, heatmaps, surveys, and bot detection tools, Propel Replays helps you identify bottlenecks, optimize user experience, and maximize conversions. Gain actionable data to enhance your store's effectiveness while safeguarding your ad spend from bots and competitors.
Pros
- Comprehensive customer insights: Allows businesses to observe how shoppers navigate and interact with their store, pinpointing areas for improvement and uncovering hidden issues.
- Enhanced ad performance: Detects bots and competitors wasting ad spend, ensuring that ads effectively reach genuine shoppers.
- Simplified customer satisfaction analysis: Collects feedback through surveys, enabling businesses to gauge satisfaction and gain valuable insights directly from shoppers.
- Enhanced user experience: Identifies areas where user experience can be improved, offering data-driven recommendations to optimize navigation and overall user engagement.
Cons
- Limited functionality: Features such as heatmaps and hotspots are locked behind paywalls.
- Technical issues: Loading sessions and refreshing pages encounter issues, and critical app features like pop-up interactions are absent.
- Poor customer support: Questions are ignored, live chat is abruptly ended, and support tickets are unanswered.
- Software bugs: The app can cause Javascript errors and hinder product functionality.
Screenshots
Stop losing sales to hidden issues: AI, replays, heatmaps & surveys optimize conversions fast
Trusted by 7,000+ Shopify stores to recover lost sales with session recording. Propel Replay shows you where shoppers abandon cart so you can fix the friction costing you sales. Watch session recordings, understand replays with AI, use heatmaps to spot ignored buttons, and run surveys to learn why shoppers didn't buy. Running ads? Identify bots and competitors draining your budget. AI insights flag conversion drops before they hurt revenue. CRO from real customer behavior. Installs in minutes.
Key Features
- Watch LIVE & recorded session replays to spot friction & cart abandonment
- AI analyzes your replays so you can fix what's broken and optimize conversions.
- Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
- Run on-site surveys to learn the real reason shoppers didn't buy
- Spot bots & competitor clicks draining your ad spend with IP & traffic source
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Propel Replay, Survey, Heatmap FAQs
Yes! Try Propel Replay, Survey, Heatmap free plan. For more details about Propel Replay, Survey, Heatmap pricing, check here.