Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Developed by Propel Commerce
App Overview
Propel Replays is a powerful Shopify app designed to give e-commerce businesses deep insights into customer behavior and site performance. By offering session recording, heatmaps, surveys, and bot detection tools, Propel Replays helps you identify bottlenecks, optimize user experience, and maximize conversions. Gain actionable data to enhance your store's effectiveness while safeguarding your ad spend from bots and competitors.
Pros
- Comprehensive customer insights: Allows businesses to observe how shoppers navigate and interact with their store, pinpointing areas for improvement and uncovering hidden issues.
- Enhanced ad performance: Detects bots and competitors wasting ad spend, ensuring that ads effectively reach genuine shoppers.
- Simplified customer satisfaction analysis: Collects feedback through surveys, enabling businesses to gauge satisfaction and gain valuable insights directly from shoppers.
- Enhanced user experience: Identifies areas where user experience can be improved, offering data-driven recommendations to optimize navigation and overall user engagement.
Cons
- Limited functionality: Features such as heatmaps and hotspots are locked behind paywalls.
- Technical issues: Loading sessions and refreshing pages encounter issues, and critical app features like pop-up interactions are absent.
- Poor customer support: Questions are ignored, live chat is abruptly ended, and support tickets are unanswered.
- Software bugs: The app can cause Javascript errors and hinder product functionality.
Screenshots

Boost sales with replays, heatmaps and surveys! Reduce cart abandonment & uncover sale blockers.
Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.
Key Features
- Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
- Heatmaps help you identify patterns & optimize page designs for increased sales.
- Run surveys to gauge customer satisfaction and gain valuable insights.
- Get visitor IPs so you can Identify and block bots wasting your ad spend
- Filter by country, traffic type, error & more to find the replays you care about
Propel Replay, Survey, Heatmap FAQs
Yes! Try Propel Replay, Survey, Heatmap free plan. For more details about Propel Replay, Survey, Heatmap pricing, check here.

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
