Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Developed by Propel Commerce
App Overview
Propel Replays is a powerful Shopify app designed to give e-commerce businesses deep insights into customer behavior and site performance. By offering session recording, heatmaps, surveys, and bot detection tools, Propel Replays helps you identify bottlenecks, optimize user experience, and maximize conversions. Gain actionable data to enhance your store's effectiveness while safeguarding your ad spend from bots and competitors.
Pros
- Comprehensive customer insights: Allows businesses to observe how shoppers navigate and interact with their store, pinpointing areas for improvement and uncovering hidden issues.
- Enhanced ad performance: Detects bots and competitors wasting ad spend, ensuring that ads effectively reach genuine shoppers.
- Simplified customer satisfaction analysis: Collects feedback through surveys, enabling businesses to gauge satisfaction and gain valuable insights directly from shoppers.
- Enhanced user experience: Identifies areas where user experience can be improved, offering data-driven recommendations to optimize navigation and overall user engagement.
Cons
- Limited functionality: Features such as heatmaps and hotspots are locked behind paywalls.
- Technical issues: Loading sessions and refreshing pages encounter issues, and critical app features like pop-up interactions are absent.
- Poor customer support: Questions are ignored, live chat is abruptly ended, and support tickets are unanswered.
- Software bugs: The app can cause Javascript errors and hinder product functionality.
Screenshots
Stop losing sales to hidden issues. Use replays, heatmaps & surveys to find and fix them fast.
Experience the Netflix of e-commerce! Propel Replays shows you exactly where shoppers get stuck, rage-click, or abandon cart - so you can fix the friction costing you sales. Watch LIVE and recorded sessions, use heatmaps to spot ignored buttons and confusing layouts, and launch on-site surveys to learn the real reason they didn’t buy. Running ads? Identify suspicious traffic, bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores.
Key Features
- Watch LIVE & recorded replays to find the exact steps before cart abandonment
- Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
- Pinpoint funnel drop-offs with analytics (ATC, checkout, errors, more)
- See visitor IP and traffic source to flag bots and competitors draining ad spend
- Filter by traffic type, rage clicks, abandoned carts & more so you can act fast
Propel Replay, Survey, Heatmap FAQs
Yes! Try Propel Replay, Survey, Heatmap free plan. For more details about Propel Replay, Survey, Heatmap pricing, check here.
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Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
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