App Overview
ShipAid - Order Protection is a Shopify app designed to safeguard your orders and enhance profits by allowing you to retain protection fees charged at checkout. It streamlines the handling of lost, damaged, or delayed shipments through an intuitive interface, ensuring quick resolutions that build customer trust. The app features a branded portal for customers to file claims and track their orders, alongside tools for efficient management of reships, refunds, and claim denials in just one click. With customizable notifications and tracking, ShipAid helps you maintain seamless operations and elevate customer satisfaction.
Screenshots

Boost revenue and trust with branded order guarantee, free returns, and instant resolutions.
Guarantee every order and boost profits with customizable in-house order guarantee. Keep added revenue while resolving lost, stolen, or damaged packages in seconds. Offer branded tracking, free returns, and automated exchanges through the built-in Returns Management System (RMS). Each guaranteed order plants a tree and donates $5 to your customer’s chosen charity, strengthening loyalty, trust, and brand reputation at no cost to your store.
Key Features
- Keep guarantee fees as added revenue while eliminating refund and return losses
- Resolve lost, stolen, or damaged orders instantly through your dashboard
- Offer free returns and automate exchanges through a branded customer portal
- Branded tracking and claim portals enhance customer trust and loyalty
- Plant a tree and donate $5 to a chosen charity with every guaranteed order
SHIPAID ‑ Shipping Guarantee FAQs
Yes! Try SHIPAID ‑ Shipping Guarantee free plan. For more details about SHIPAID ‑ Shipping Guarantee pricing, check here.

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