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Easily notify customers when orders will ship. Provide transparency and reduce support requests.
"Where is my order?" (WISMO) is the one of the most common customer service requests in ecommerce. Shipdate helps improve customer satisfaction by sending an estimated shipping date to your customers. When a date is selected for an order, an email is automatically sent to the customer keeping them up-to-date. This will reduce support requests from customers asking when their order will ship. You can even customize the email template.
Key Features
- Select an estimated shipping date for each order.
- Manage your email notification template.
- Add additional messaging if needed.
- Reduce incoming customer support requests.
- Improve customer satisfaction and transparency.
Shipdate FAQs
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Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.