Shiprocket: eCommerce Shipping Reviews

What people think about this app?

Shiprocket, an eCommerce shipping solution, receives mixed reviews. Many users praise its seamless Shopify integration, multiple courier options, and dashboard-based order management. Positive reviews highlight the friendly and responsive customer support, especially from Palak, Yashika, and Sanjay, who are commended for their technical expertise and quick problem-solving. However, negative reviews criticize the occasional pickup exceptions, delays, fake delivery attempts, and lack of transparency in COD remittances. Despite these issues, many users acknowledge Shiprocket's convenience and value for money, particularly for high-volume shipping. Overall, Shiprocket is a popular choice among eCommerce businesses, but users should be aware of potential challenges in COD handling and delivery accuracy.