What people think about this app?

Overall, SmartBot is highly acclaimed by users for its exceptional customer support capabilities. Its AI-powered chatbot capably handles inquiries, delivers personalized recommendations, and enhances user experience, leading to increased sales and reduced workload for teams. Customers attest to its intuitive nature, advanced features, and invaluable assistance, particularly in automating routine queries and offering insightful information into customer needs and preferences. Despite sporadic negative feedback regarding privacy concerns and customer service, SmartBot's positive reviews overwhelmingly outweigh the negative, earning it a solid reputation as a standout chatbot solution for Shopify stores.