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SmartBot: Leading AI Chatbot Reviews
What people think about this app?Overall, SmartBot is highly acclaimed by users for its exceptional customer support capabilities. Its AI-powered chatbot capably handles inquiries, delivers personalized recommendations, and enhances user experience, leading to increased sales and reduced workload for teams. Customers attest to its intuitive nature, advanced features, and invaluable assistance, particularly in automating routine queries and offering insightful information into customer needs and preferences. Despite sporadic negative feedback regarding privacy concerns and customer service, SmartBot's positive reviews overwhelmingly outweigh the negative, earning it a solid reputation as a standout chatbot solution for Shopify stores.
Pros
- Enhanced customer support: 24/7 availability, personalized responses, and quick query resolution.
- Increased sales: Personalized product recommendations, enhanced user engagement, and streamlined shopping experience.
- Freed up team resources: Automation of routine inquiries, allowing your team to focus on higher-value tasks.
- Improved customer experience: Instant assistance, accurate information, and a seamless shopping journey.
Cons
- Privacy concerns: accessing and sharing internal Shopify account information.
- Unprofessionalism: insulting brand and chatbot provider during a conversation.
- Lack of phone support: no phone number for customer assistance.
- Limited functionality: restricted features unless additional payment is made.
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- Location: United Kingdomteşekkür ederim gerçekten çok iyi çalışıyor
- Location: Finland
- Location: United Statesgreat addition to our Fitness Nutritional and Vitamins Supplements On-line store,
- Location: United States - 42 minutes using the appSo far it works great, I'm very impressed on how it learned so much without any input from me,
- Location: Canada - 6 minutes using the appReally amazing app, highly recommanded!
- Location: United States - 3 minutes using the app
- Location: United States - About 10 hours using the app
- Location: Finland - 25 days using the appan easy-to-learn bot and can easily find information about your online store. Teaching the bot is sometimes a bit tiring, but profitable and yet easy - mukavasti toimiva botti
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- Location: Portugal - About 9 hours using the appMuito bom!
- Location: Italy - 30 minutes using the app