App Overview
Smile.io is a powerful Shopify app designed to enhance customer loyalty, drive repeat purchases, and boost brand engagement. It enables businesses to create and manage loyalty programs effortlessly, rewarding customers for every purchase, social media activity, and custom actions. With features like points bonuses, VIP status, and seamless integrations with popular tools such as Klaviyo and Gorgias, Smile.io helps optimize customer retention and acquisition strategies. Additionally, it provides insights to compare program performance with similar stores, ensuring businesses can refine their loyalty efforts for maximum impact.
Pros
- Easy and quick implementation: Takes only minutes to set up a loyalty program, with no coding required.
- Comprehensive features: Includes loyalty, referrals, and VIP rewards programs, plus easy integrations with popular apps.
- Excellent customer support: Provides expert assistance with technical issues and loyalty best practices.
- Positive customer feedback: Consistent praise for the app's ease of use, customization options, and positive impact on sales.
Cons
- Poor customer support: unhelpful response templates, inability to assist with implementation, and reluctance to log in to Shopify stores.
- Complex user interface: difficult for both merchants and customers to understand and use, with limited customization options.
- Overpriced: high monthly fee and lack of value for features provided.
- Lack of transparency: bugs and problematic features that are not addressed or resolved promptly, resulting in lost revenue for merchants.
Screenshots

Launch a loyalty program in minutes — with points, rewards, VIP tiers, referrals and more.
Smile makes it easy to create a fully branded loyalty program that keeps customers coming back. Reward purchases with points, offer exclusive VIP perks, and thank your biggest fans for sharing with friends. Run engaging promotions like 2x points weekends and special VIP pricing to drive conversions, amplified across every channel with Klaviyo. Powerful analytics give you clarity, confidence, and benchmarks against top brands. Join thousands of Shopify merchants growing with Smile today!
Key Features
- Create a powerful loyalty program in minutes — points, VIP, referrals & more
- Customize every detail to match your brand's look and feel
- Embed loyalty on product pages, at checkout, with a modern loyalty page
- Loyalty Hub: Offer the ultimate home for rewards inside customer accounts
- Deeply integrated with Klaviyo, Judge.me, Gorgias and 30+ other tools you love
Smile: Loyalty Program Rewards FAQs
Yes! Try Smile: Loyalty Program Rewards free plan. For more details about Smile: Loyalty Program Rewards pricing, check here.

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
