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SolveBot amplifies your team to quickly answer customer support tickets with AI.
SolveBot is a full customer support application, embedded in your Shopify admin. Customers email their questions and support requests to your email address which is routed to SolveBot. Send ticket responses to our AI backend, which are then emailed to your customer. Manage your AI training manual by adding store policies and products to manual, which your AI Assistant then leverages. SolveBot also ships with a Serial Number tracker and Warranty Tracker for stores which track these.
Key Features
- Customer support ticket management, receive and send responses over email.
- Quickly respond to tickets using artificial intelligence.
- Track Serial Numbers and Warranty Cases.
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