ZigZag Returns & Exchanges
Manage and automate returns, refunds, exchanges and get labels
Developed by ZigZag Global Ltd
Pros
- Easy returns process: Provides a branded returns portal for customers, streamlining returns, refunds, and exchanges.
- Cost-effective and competitive shipping: Offers competitive rates for Evri, Collect+, and USPS labels, or allows for custom label upload.
- Customization and automation: Enables customization of communication and auto-approval features to reduce manual tasks.
- Excellent customer support: Offers responsive and helpful customer service for technical assistance and personalized HTML email customization.
Cons
- Unreliable customer support: long response times, unanswered emails.
- System glitches: issues with Safari compatibility and intermittent downtime.
- Unclear pricing: unexpected charges for unused labels and premium fees.
- Limited functionality: customization restrictions and lack of automatic return labels for certain regions.
Screenshots
Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue.
With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges.
Key Features
- Auto-generated Evri, Collect+ and USPS labels or option to upload your own
- One-click refund approval and auto-creation of new orders for exchanges
- Branded returns portal with your look and feel on your domain
- Customisable notifications to keep customers informed on return progress
- Returns management dashboard to set your rules and windows, and get insights
ZigZag Returns & Exchanges FAQs
No. ZigZag Returns & Exchanges pricing starts at $20. For more details about ZigZag Returns & Exchanges pricing, check here.
Get in Touch
with us
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