App Overview
Enable customers to trade-in their products easily with Tern Trade-in. Define your own rules, set buy-back prices based on product condition, automatically issue rewards, relist items for resale, and track performance through detailed analytics. Whether you're managing trade-ins in-store or online, Tern Trade-in simplifies the process with customizable roles for your team. Start your free trial today!
Screenshots

Easily launch trade-in on your site. Build customer loyalty. Drive revenue through reuse and resale.
Enable customers to trade-in products bought directly from you or somewhere else, then relist them for resale directly on your site. You define the trade-in rules and set the ‘buy back’ price, Tern automates the process, making it easy for your customers – and your team. Track trade-in orders, issue rewards automatically, get the information you need to relist for resale and analyse performance - with custom data capture questions and image uploads. No technical support required.
Key Features
- Define trade-in rules; set buy-back price or calculate offer based on condition
- Issue trade-in rewards automatically with Shopify Discount Codes and Gift Cards
- Relist for resale using the trade-in product data
- Measure business impact using inbuilt analytics and data exports
- Designed for use in-store or online, with ability to assign specific team roles
Tern Trade‑in FAQs

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
