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Detective FAQ Chat & Helpdesk

4.916 reviews

Reduce customer support with FAQ's.

Developed by Trinity River Software

About this app

Launched

2020-05-14

Categories

Privacy policy

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App Overview

Detective FAQ Chat & Helpdesk is a Shopify app designed to enhance customer support by providing quick access to FAQs, chat, and email assistance throughout your store. It features an easily searchable widget that can be added to any product or collection, helping customers find answers instantly while boosting confidence in their purchases.

Screenshots

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Everything You Need to Answer All of Your Customers Questions

The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.

Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.

Key Features

  • An FAQ answers any questions shoppers may have quickly and efficiently.
  • Add an FAQ to any product or collection to enhance your customers confidence.
  • Easy to Use Admin to customize your FAQ page
Insights & Metrics
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Pin up to 3 metrics for quick access.
Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Detective FAQ Chat & Helpdesk Shopify app.

Category Positions
Ranking of Detective FAQ Chat & Helpdesk in best match categories of the Shopify App Store
NamePositionPage
FAQ
58 / 112
4
3
Insight
AI-driven summary of Detective FAQ Chat & Helpdesk category positioning

Market fluctuations observed across 1 mid-tier categories, with FAQ slipping by 4 to reach #58.

Featured category

FAQ

1 category analyzed

Position

#58

4

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

No data

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Detective FAQ Chat & Helpdesk FAQs

Yes! Try Detective FAQ Chat & Helpdesk free plan. For more details about Detective FAQ Chat & Helpdesk pricing, check here.