Logo
App Icon

Detective FAQ Chat & Helpdesk

4.916 reviews

Reduce customer support with FAQ's.

Developed by Trinity River Software

About this app

Launched

2020-05-14

Categories

Privacy policy

View policy

App Overview

Detective FAQ Chat & Helpdesk is a Shopify app designed to enhance customer support by providing quick access to FAQs, chat, and email assistance throughout your store. It features an easily searchable widget that can be added to any product or collection, helping customers find answers instantly while boosting confidence in their purchases.

Pros

  • Comprehensive FAQ support: Offers both static FAQ pages and searchable in-store widgets for easy customer access to answers.
  • Enhanced CX: Reduces customer support workload and improves customer experience by providing instant access to essential information.
  • Customizable and user-friendly interface: Allows for seamless integration with your store design and easy management of FAQs.
  • Proactive support: Provides excellent customer support and continuous improvements based on user feedback.

Screenshots

1 / 6
Everything You Need to Answer All of Your Customers Questions

The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.

Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.

Key Features

  • An FAQ answers any questions shoppers may have quickly and efficiently.
  • Add an FAQ to any product or collection to enhance your customers confidence.
  • Easy to Use Admin to customize your FAQ page
Related Category
New feature
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Detective FAQ Chat & Helpdesk Shopify app.

Category Positions
Ranking of Detective FAQ Chat & Helpdesk in best match categories of the Shopify App Store
NamePositionPage
FAQ
49 / 87
4
3
Popular Category Positions
Ranking of Detective FAQ Chat & Helpdesk in the most popular categories of the Shopify App Store.
NamePositionPage
FAQ
53 / 85
3
Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

There is no data to display for this chart.

Detective FAQ Chat & Helpdesk FAQs

Yes! Try Detective FAQ Chat & Helpdesk free plan. For more details about Detective FAQ Chat & Helpdesk pricing, check here.

image-contact-us
Contact Us

Get in Touch
with us

Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.