App Overview
The Trustpilot Reviews app is designed to enhance your Shopify store's online presence by leveraging customer feedback. It allows you to automatically collect reviews for products or services and easily integrate them into your website and marketing materials using customizable widgets. These reviews not only provide social proof but also improve click-through rates on Google Ads by contributing to seller ratings, thereby boosting visibility and credibility. Additionally, analyzing these reviews helps identify trends, enabling better customer retention strategies and maximizing lifetime value. Overall, this app streamlines the process of gathering authentic feedback, showcasing it effectively, and using insights to drive sales growth.
Pros
- Enhanced customer trust: Displays genuine customer reviews, building credibility and trust with potential buyers.
- Improved search visibility: Showcases positive reviews on search engines, increasing visibility and attracting more customers.
- Boosted sales: Enhances conversion rates by making customer feedback easily accessible to shoppers during their purchasing journey.
- Increased customer retention: Provides valuable feedback to identify areas for improvement, leading to increased customer satisfaction and retention.
Cons
- Extortionate pricing: significant price increases for ongoing access to reviews.
- Limited review accessibility: customers must resubscribe to Trustpilot to leave reviews.
- Issues with fake reviews: despite claims of transparency, fake reviews are still present on the platform.
- Poor customer support: slow response times and unwillingness to assist with issues or remove defamatory reviews.
Screenshots
Turn real customer reviews into traffic, sales, and loyalty.
Expand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise lifetime value.
Key Features
- Collect service and product reviews with automated review invitations
- Drag-and-drop review widgets onsite to add social proof at key conversion points
- Increase CTR on Google Ads with reviews that count towards Google Seller Ratings
Best alternatives to Trustpilot Reviews
Google Reviews by Reputon
Display & collect Google customer reviews with AI. Boost sales
Google Reviews Rocket
Display & Collect Google Reviews. AI-Reply and Auto-Translate.
Google Reviews by Appio
Display Google Reviews in Multiple Languages on your website
Trustpilot Reviews FAQs
Yes! Try Trustpilot Reviews free plan. For more details about Trustpilot Reviews pricing, check here.