Screenshots
1 / 3
Automate warranty claims with a rules engine. Resolve with refunds, replacements, or store credit.
Ecombone Warranty Claims gives your customers a branded portal to submit warranty claims by looking up their order, selecting affected items, and uploading photos. You define coverage using a priority-ordered rules engine with conditions like claim reason, product tags, and time since purchase. Resolve each item individually with automatic Shopify refunds, replacement orders, or store credit. Includes analytics, email notifications, photo management by SKU and more.
Key Features
- Branded customer portal with photo uploads and coverage results
- Per-item resolution with automatic refunds, store credit and replacements
- Rules engine to define warranty coverage by reason, tags, and time
- Claims analytics with charts, top products, and CSV export
- Customizable email templates
Best alternatives to Ecombone Warranty Claims
ParcelWILL Returns & Exchange
4.9(428)
Free plan available. Free trial available.
Returns and exchanges that bring in profits by ParcelPanel
AfterShip Returns & Exchanges
4.7(1264)
Free plan available. Free trial available.
Retain traffic & revenue with exchanges and store credits
Ecombone Warranty Claims FAQs
Yes! Try Ecombone Warranty Claims free plan. For more details about Ecombone Warranty Claims pricing, check here.