All Shopify App Store reviews created on 2025-01-14

    2025-01-14

    Location: Germany - About 1 year using the app
    DANKE für diese App. Funktioniert wunderbar. Die Fehlerquote ging deutlich zurück! Wir können die App wärmstens empfehlen!
  • Location: United Kingdom - 6 months using the app
    This app is great, solved all our shipping configuration issues. Also, huge thank you, to Jenifer and Barath from support, outstanding help when configuring our specific shipping rules and requirements on an hour long call, thanks for your time! 5 star, would recommend to any Shopify store who may need advanced and conditional shipping requirements.
    2025-01-14

    Location: United Kingdom - 4 months using the app
    Great app, used it on both of our Shopify websites, and just love how simple it is to use, both as admin and the customer leaving the review. Superb support also, a friendly team. Thanks guys.
    2025-01-14

    Location: India - 4 months using the app
    Pretty useless app, i think most of the 5 stars are because of their prompt support initially when setting up the app. The problem i faced when i installed and setup the app was that even before the shipment has reached the customers' address, it started to send emails requesting for reviews in spite of the settings showing that a review email will be sent after 7 days of delivery. I immediately raised a concern over their chat support, but i have received no replies to that as yet! Pretty disappointing.
    2025-01-14

    From app: Falabella
    Location: Colombia - 4 months using the app
    No sincroniza de la mejora manera
    2025-01-14

    Location: United Kingdom - 3 months using the app
    Problem was solved instantly. Straight to the point! Thank you :)
    2025-01-14

    Location: United Kingdom - 4 months using the app
    Top! The experience has changed a lot since Neha Chauhan took charge of my uploading process. I am very satisfied with the work done, all products were uploaded to amazon without any problems.
  • Location: United Kingdom - 10 months using the app
    Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible. The team continuously and thoroughly work at solving issues for us which has been a great help!
    2025-01-14

    Location: Austria - 5 months using the app
    Amazing service from Alan, thank you. AND Amazing service from Jolie, thank you. AND Rebecca was an incredible support on CJ! She quickly understood my needs and provided a tailored solution with professionalism and expertise. Her friendly and patient manner made the collaboration especially pleasant. I can wholeheartedly recommend Rebecca and look forward to future projects with her. Thank you so much, Rebecca!
    2025-01-14

    Location: United Kingdom - About 2 months using the app
    Odie was very helpful and instantly available to help me get started with the App. We're now coming up to a week in the trial and customers must be loving the new tracking page, even though orders have increased, the number of enquiries about package tracking have fallen. This is an excellent App and highly recommend it, especially for it's multi-language facility. (Jan 2025) I have had to reduce my 5 star review to 3 as unfortunately although support has been excellent they have had several weeks of issues tracking Royal Mail in the UK so I've had to uninstall the App and look elsewhere as this no longer works with our main carrier. When it works it is excellent, but certainly test this with your main carriers before committing.