App Overview
The 17TRACK Order Tracking app automates real-time shipping updates post-fulfillment, reducing "Where Is My Order" inquiries. It features a customizable tracking page with multilingual support for enhanced brand presence. By offering smart product recommendations, it boosts sales while simplifying returns to retain revenue and hide supplier details for dropshipping. Integration with PayPal Push helps reduce chargebacks and improve cash flow. With 24/7 customer support, the app provides comprehensive tools for efficient order management.
Pros
- Seamless customer experience: Branded tracking page, real-time notifications, and personalized alerts.
- Enhanced tracking: Global courier coverage, accuracy, and detailed analytics for optimized shipping.
- Reduced operational costs: Chargeback reduction via PayPal Push and automated order tracking features.
- Improved efficiency: Barcode scanner, email synchronization, and seamless integration with e-commerce platforms.
Cons
- Limited features: features that require payment to use.
- Difficult to understand and use: the app is not suitable for beginners.
- Poor integration with other apps: the app does not integrate well with Omnisend, and the Apple Pay tracking order feature does not work properly.
- Negative impact on the business: the app caused a glitch in the checkout process, resulting in lost revenue.
Screenshots

Order tracking and return management for merchants to reduce WISMO and drive more sales
Automate tracking and returns to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Simplify your returns process with a self-service portal to build loyalty. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care
Key Features
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Self-service Returns: Automate return requests to retain revenue and save time.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
Best alternatives to 17TRACK Order Tracking
ParcelWILL Order Tracking
Powerful order tracker: track orders to boost CSAT and sales
Based in Canada
Track123 Order Tracking
Custom order tracker to build great order lookup experience
Based in Canada
ParcelWILL Order Tracking
Powerful order tracker: track orders to boost CSAT and sales
Based in Canada
17TRACK Order Tracking FAQs
Yes! Try 17TRACK Order Tracking free plan. For more details about 17TRACK Order Tracking pricing, check here.

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
Subscribe to get our
newest updates
Actionable updates on top apps, market shifts, and step-by-step guides for merchants and developers.
I'm a Shopify app developer
Send me the latest app trends, benchmarks, and market insights.
I'm a merchant
Share app insights and examples that help me run my store better.
You can unsubscribe anytime. We never share your email.

