App Overview
Loox is an exclusive Shopify app designed to enhance trust and drive sales through social proof. It seamlessly automates the collection of product reviews with photos and videos, displays them using customizable widgets without impacting site performance, and offers one-click referrals for customer growth. Additionally, it supports syncing reviews across platforms like Facebook Shops and Google Shopping, importing from other review services, and provides top-notch customer support to ensure a smooth experience.
Pros
- Seamless Integration and Customization: Loox seamlessly integrates with Shopify themes, allowing for fully customizable widgets that enhance the customer experience without compromising site speed.
- Trustworthy and Influential Social Proof: Automatically collects product reviews with photos and videos, building brand credibility and driving sales through one-click referrals.
- Robust Features and Analysis: Offers advanced features such as social media integration, customizable review settings, and in-depth analytics, providing businesses with valuable insights for optimization.
- Exceptional Customer Support: Loox provides top-notch 24/7 customer support, ensuring prompt resolution of queries and ongoing assistance to maximize the app's effectiveness.
Cons
- Poor customer support: slow response times, unhelpful answers, and unauthorized changes to user accounts.
- Limited order limit: Forced upgrade to higher plans after reaching 500 orders, making the app costly for small businesses.
- Unreliable review indexing: Reviews not indexed by Google as content, limiting visibility in search results.
- Expensive pricing: High monthly fees for limited features, especially for businesses with low review volume.
Screenshots

Social proof that looks amazing - product reviews, photo reviews, video reviews, and referrals.
Loox is a beautiful social proof solution that helps brands build trust and drive sales. Automatically collect product reviews with photos and videos. Display product reviews on fully customizable widgets without slowing down your site. Reach new customers with one-click referrals. Set up trustworthy social proof upsells that display product reviews & ratings. Exclusive to Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support.
Key Features
- Collect product reviews on auto-pilot with customized emails and review form
- Offer customers a next-purchase discount for photo/video reviews and referrals
- Beautiful widgets that match your brand including carousels, pop-ups, and badges
- Sync reviews to and from Shop App, and to Meta Shops, Google Shopping & Search
- Import reviews from other review platforms (Judge.me, Yotpo, Okendo, Stamped..)
Loox ‑ Visual Product Reviews FAQs
No. Loox ‑ Visual Product Reviews pricing starts at $12.99. For more details about Loox ‑ Visual Product Reviews pricing, check here.

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
