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Help Scout

Shopify apps for helpdesk and more

Shopify Partners profile
Top categories:Helpdesk
Avg rating4.6
Top category#40Helpdesk
On Shopify12 yrs
About Help Scout

Founded in 2014, Help Scout is a United States-based software developer specializing in the helpdesk category. The developer maintains a focused portfolio with one active app that serves the Shopify ecosystem. Their current offering maintains a strong reputation, backed by an average rating of 4.6 across 18 reviews.

The developer's flagship product, Help Scout, serves as an all-in-one customer support platform designed for growing companies. This tool currently holds 18 reviews and is dedicated to streamlining helpdesk operations. The company maintains a specialized focus on the helpdesk category through this single, core application.

Help Scout is recognized for delivering reliable support solutions with consistently positive feedback from users. By maintaining a high average rating, the developer demonstrates a commitment to quality within the customer service software space. Their sustained performance highlights a focused approach to professional support tools.

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Merchant demographics

Based on 18 verified reviews

Time to review

< 1 month11%
1-3 months22%
6-12 months11%
2+ years56%

Top merchant geographies

United States77.8%
Belgium5.6%
Canada5.6%
Chile5.6%
Brazil5.6%
Review snapshot

Across all apps

4.6
18 total reviews