Help Scout
The all-in-one customer support platform for growing companies
Developed by Help Scout
App Overview
Help Scout is a customer support platform tailored for Shopify merchants to transform one-time buyers into loyal customers. By centralizing conversations, order details, and customer history in one place, it simplifies resolving requests efficiently. Key features include unlimited seats for scaling during peak times, AI tools that enhance productivity, and direct order management capabilities like editing or refunding orders within the app. This seamless integration helps businesses deliver efficient and personalized support experiences.
Screenshots
Deliver the personal touch at scale
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create a free account to get up and running in minutes!
Key Features
- Collaborate on email, live chat, and social requests in one organized Inbox
- Help more customers in less time with AI tools included at no extra cost
- Answer FAQs instantly with powerful self-service options
- Edit, duplicate, cancel, and refund orders directly in Help Scout
Help Scout FAQs
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.