App Overview
Attentive is a Shopify app designed for SMS and MMS marketing that helps businesses refine their strategies with playbooks and prewritten templates. It allows quick growth of subscriber lists using patented two-tap technology and facilitates two-way messaging across the customer lifecycle, enhancing engagement through personalized content. The app leverages identity data for effective segmentation and ensures compliance with legal standards via in-house experts, driving high click-through rates and successful campaigns.
Pros
- Increased subscriber growth: Patented two-tap technology and prewritten campaign templates facilitate rapid expansion of SMS and email lists.
- Personalized customer journeys: Enables tailored two-way communication throughout the customer lifecycle, enhancing engagement and conversions.
- Comprehensive platform: Offers a wide range of features, including playbooks, expert advice, and data visualization, empowering businesses to refine their SMS strategies and optimize campaigns for maximum impact.
- Exceptional support: Provides dedicated account managers, white glove service, and comprehensive resources, ensuring ongoing support and guidance for successful SMS marketing implementation.
Cons
- Lack of transparency: Constant push for a "20 min call" without providing key information or the ability to test the app.
- High traffic requirement: Only offers services to businesses with high traffic volume, excluding smaller businesses.
- Poor customer support: Ignored cancellation requests and ghosted users after initial contact.
- Limited training and onboarding: Promised white glove service and dedicated team support that was never provided.
Screenshots

AI-powered mobile email and SMS marketing platform enabling personalization at scale.
True 1: 1 Personalization: Build cross-channel (SMS, Email, Push and RCS) audiences that update instantly for personalized, high-impact engagement. High-Converting List Growth: Two-tap signups and 30+ signup units, a no-code builder, and seamless 3rd-party analytics integration. Winning Strategy with Experts: Reach audience at scale with expert advice and AI that optimizes send time and personalization and uses smart A/B tests.
Key Features
- Fast List Growth: Patented two-tap units convert traffic into subscribers faster
- Delivery Optimized: Industry-leading deliverability with above average CTRs
- Identity: Power segmentation and personalization with rich identity data points
- Messaging: Drive high CTRs in the customer lifecycle with personalized messages
- Compliance: In-house TCPA experts & templates ensure your program is compliant
Attentive: AI‑led Email &SMS FAQs
Yes! Try Attentive: AI‑led Email &SMS free plan. For more details about Attentive: AI‑led Email &SMS pricing, check here.

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with us
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