Attentive: AI‑led Email &SMS

4.6• 114 reviews

SMS & Email helping brands increase ROI

Developed by Attentive

Information Pricing Reviews114

About this app

Launched

2020-07-02

App Overview

Attentive is a Shopify app designed for SMS and MMS marketing that helps businesses refine their strategies with playbooks and prewritten templates. It allows quick growth of subscriber lists using patented two-tap technology and facilitates two-way messaging across the customer lifecycle, enhancing engagement through personalized content. The app leverages identity data for effective segmentation and ensures compliance with legal standards via in-house experts, driving high click-through rates and successful campaigns.

Pros

Increased subscriber growth: Patented two-tap technology and prewritten campaign templates facilitate rapid expansion of SMS and email lists.
Personalized customer journeys: Enables tailored two-way communication throughout the customer lifecycle, enhancing engagement and conversions.
Comprehensive platform: Offers a wide range of features, including playbooks, expert advice, and data visualization, empowering businesses to refine their SMS strategies and optimize campaigns for maximum impact.
Exceptional support: Provides dedicated account managers, white glove service, and comprehensive resources, ensuring ongoing support and guidance for successful SMS marketing implementation.

Cons

Lack of transparency: Constant push for a "20 min call" without providing key information or the ability to test the app.
High traffic requirement: Only offers services to businesses with high traffic volume, excluding smaller businesses.
Poor customer support: Ignored cancellation requests and ghosted users after initial contact.
Limited training and onboarding: Promised white glove service and dedicated team support that was never provided.

Screenshots

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AI-powered mobile email and SMS marketing platform enabling personalization at scale.

True 1: 1 Personalization: Build cross-channel (SMS, Email, Push and RCS) audiences that update instantly for personalized, high-impact engagement. High-Converting List Growth: Two-tap signups and 30+ signup units, a no-code builder, and seamless 3rd-party analytics integration. Winning Strategy with Experts: Reach audience at scale with expert advice and AI that optimizes send time and personalization and uses smart A/B tests.

Key Features

Fast List Growth: Patented two-tap units convert traffic into subscribers faster
Delivery Optimized: Industry-leading deliverability with above average CTRs
Identity: Power segmentation and personalization with rich identity data points
Messaging: Drive high CTRs in the customer lifecycle with personalized messages
Compliance: In-house TCPA experts & templates ensure your program is compliant

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Attentive: AI‑led Email &SMS Shopify app.

Category Positions

Ranking of Attentive: AI‑led Email &SMS in best match categories of the Shopify App Store

Name	Position	Page

SMS marketing	16 / 146 3	1
Email marketing	28 / 366 3	2

Insight

AI-driven summary of Attentive: AI‑led Email &SMS category positioning

Market fluctuations observed across 2 mid-tier categories, with SMS marketing slipping by 3 to reach #16.

Featured category

SMS marketing

2 categories analyzed

Position

#16

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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