App Overview
Zotabox Contact Form Builder is a versatile app designed for Shopify stores, enabling the creation of customizable contact forms. It offers a range of input options including checkboxes, dropdown menus, and file attachments, making it suitable for lead capture, application forms, or customer support tickets. The app features email automation with CC/BCC capabilities and detailed submission tracking. Additionally, users can access 24/7 in-app chat support to ensure smooth integration and operation.
Pros
- Easy Customization: Allows for personalization with custom colors, images, and fields to match your brand and collect specific information.
- Enhanced Communication: Offers various input options like drop-downs, multiple choice, and "Attach Image" feature for convenient customer inquiries and seamless communication.
- Lead Generation and Form Management: Captures potential leads and provides comprehensive form management, including automatic responses and lead collection funnel tracking.
- Versatile Functionality: Facilitates diverse use cases, including customer support ticket management, application forms for potential hires, and personalized website communication.
Cons
- Limited features: premium features locked behind a paywall.
- Poor customer support: abrasive and dismissive responses to customer inquiries.
- Unexpected charges: charges incurred despite canceling free trial.
- Restrictive pricing: traffic-based pricing model, with impressions limited to paying customers.
Screenshots
Provide Great Customer and Stakeholder Services with Straightforward Multi-field and Reliable Forms
10 Different input options allowing personalized customer communication and services. Enable "Attach Image" to create easy return, refund and warranty requests. Capture lead contacts like email and phone number at a bottom of the landing page or product pages. Create complete application forms for potential hires, suppliers, retailers, partners and affiliates. Automate responses and track your email collection funnel with ease. Build a customer support ticket management system with our forms.
Key Features
- Add multiple choices, checkboxes, dropdown menus, file attachment, dates
- Collect detailed submissions in email with options to CC/BCC/choose departments
- Customize forms, submit buttons and automatic email reply with images and colors
- Build and activate multiple forms at once with various display rules and timings
- 24H in-app Chat support to assist with technical issues and email integration
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Zotabox Contact Form Builder FAQs
Yes! Try Zotabox Contact Form Builder free plan. For more details about Zotabox Contact Form Builder pricing, check here.