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Zotabox Contact Form Builder

4.6133 reviews

Multi-field contact forms for customer service that load fast

Developed by Zotabox

About this app

Launched

2014-08-29

Categories

Developer

Zotabox

Privacy policy

View policy

App Overview

Zotabox Contact Form Builder is a versatile app designed for Shopify stores, enabling the creation of customizable contact forms. It offers a range of input options including checkboxes, dropdown menus, and file attachments, making it suitable for lead capture, application forms, or customer support tickets. The app features email automation with CC/BCC capabilities and detailed submission tracking. Additionally, users can access 24/7 in-app chat support to ensure smooth integration and operation.

Pros

  • Easy Customization: Allows for personalization with custom colors, images, and fields to match your brand and collect specific information.
  • Enhanced Communication: Offers various input options like drop-downs, multiple choice, and "Attach Image" feature for convenient customer inquiries and seamless communication.
  • Lead Generation and Form Management: Captures potential leads and provides comprehensive form management, including automatic responses and lead collection funnel tracking.
  • Versatile Functionality: Facilitates diverse use cases, including customer support ticket management, application forms for potential hires, and personalized website communication.

Cons

  • Limited features: premium features locked behind a paywall.
  • Poor customer support: abrasive and dismissive responses to customer inquiries.
  • Unexpected charges: charges incurred despite canceling free trial.
  • Restrictive pricing: traffic-based pricing model, with impressions limited to paying customers.

Screenshots

1 / 7
Contact Form: Custom fields, exit-intent tech, boost leads.

Provide Great Customer and Stakeholder Services with Straightforward Multi-field and Reliable Forms

10 Different input options allowing personalized customer communication and services. Enable "Attach Image" to create easy return, refund and warranty requests. Capture lead contacts like email and phone number at a bottom of the landing page or product pages. Create complete application forms for potential hires, suppliers, retailers, partners and affiliates. Automate responses and track your email collection funnel with ease. Build a customer support ticket management system with our forms.

Key Features

  • Add multiple choices, checkboxes, dropdown menus, file attachment, dates
  • Collect detailed submissions in email with options to CC/BCC/choose departments
  • Customize forms, submit buttons and automatic email reply with images and colors
  • Build and activate multiple forms at once with various display rules and timings
  • 24H in-app Chat support to assist with technical issues and email integration
Related Category
New feature
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Zotabox Contact Form Builder Shopify app.

Category Positions
Ranking of Zotabox Contact Form Builder in best match categories of the Shopify App Store
NamePositionPage
Notifications
65 / 497
3
Forms
53 / 124
5
3
Helpdesk
51 / 121
3
Popular Category Positions
Ranking of Zotabox Contact Form Builder in the most popular categories of the Shopify App Store.
NamePositionPage
Notifications
41 / 497
2
Forms
53 / 122
5
3
Helpdesk
51 / 121
3
Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

There is no data to display for this chart.

Zotabox Contact Form Builder FAQs

Yes! Try Zotabox Contact Form Builder free plan. For more details about Zotabox Contact Form Builder pricing, check here.

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