App Overview
Looking for a smarter way to enhance your customer support and streamline your help desk? The BetterDocs FAQ Knowledge Base is a powerful Shopify app designed to help you build an AI-driven knowledge base and documentation system tailored for product FAQs and user guides. With features like the Magic AI Autowrite tool, instant live chat integration (including WhatsApp and Facebook Messenger), order tracking, and analytics, this app empowers your customers with self-service support while boosting engagement. Create SEO-friendly FAQ sections, add multimedia content, and measure knowledge base performance—all in one intuitive platform—making it easier to provide exceptional customer experiences and reduce repetitive inquiries for your support team.
Screenshots

Build FAQ Page & Documentation page & create a knowledge base help center with AI & Live Chat
Get a powerful AI knowledge base app for Product FAQ page & documentation page. This helpdesk app helps to design responsive product FAQ, Docs with AI & add Instant Answer & direct Live Chat support. With FAQ manager, FAQ directory, FAQ section features, create an ultimate help portal & user manual guide. With Instant chat service - WhatsApp Chat & Facebook Messenger Chat to optimize customer support. The Order tracking feature lets your customers track order status, track delivery & more.
Key Features
- Create FAQ sections & build SEO friendly knowledge base help center
- Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
- Add photos or videos on FAQs & Docs - Measure knowledge base with Analytics tool
- Instant Live Chat service & WhatsApp chat, Messenger chat for support help desk
- Add a quick Order Tracking feature & let customers provide instant feedback
BetterDocs FAQ Knowledge Base FAQs
Yes! Try BetterDocs FAQ Knowledge Base free plan. For more details about BetterDocs FAQ Knowledge Base pricing, check here.

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
