Chatty AI Chatbot & Live Chat
Boost customer support with livechat by AI chat bot and FAQs
Developed by Chatty - AI Chat Agent Helpdesk & FAQs
App Overview
The Chatty AI Chatbot & Live Chat app empowers Shopify businesses by offering comprehensive customer support solutions. Utilizing advanced AI technology, it provides round-the-clock assistance through an intelligent chatbot and integrates seamlessly with live chat platforms like WhatsApp, Facebook Messenger, and Instagram. The app also includes a centralized inbox for team collaboration, enabling efficient management of conversations across multiple channels. Additionally, it features a customizable FAQ help center to enable self-service support and employs sales automation tools to deliver targeted messages based on visitor behavior. With its mobile app functionality, businesses can maintain real-time oversight of customer interactions from any location, ensuring prompt and effective engagement.
Pros
- Seamless customer engagement: Offers live chat powered by ChatGPT v4 for instant question answering and stronger customer relationships.
- Efficient support hub: Build an FAQ hub for quick customer support and easy order tracking.
- Personalized experience: Customizable chat widget to match your brand, enabling multiple contact methods for convenience.
- Mobile convenience: Manage all conversations on the go with the Chatty mobile app, ensuring support anytime, anywhere.
Cons
- Unstable functionality: causes website issues and disruptions.
- Restricted use: allows only one user at a time.
- Lack of key functions: no logout option or after-hours customer messaging.
- Limited customization: cannot fully personalize chat widget to match brand.
Screenshots
Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day
No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
Key Features
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
- Sales automation: Send proactive targeted messages based on visitor behavior
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
Chatty AI Chatbot & Live Chat FAQs
Yes! Try Chatty AI Chatbot & Live Chat free plan. For more details about Chatty AI Chatbot & Live Chat pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.