App Overview
Yagi Order Cancellable empowers customers to cancel or reorder items directly from their account page, order status, or email. The app features customizable cancellation time limits and a 'cannot-cancel' tag for specific products, enhancing customer satisfaction while reducing support requests.
Pros
- Customer autonomy: Empowers customers to cancel or reorder products without contacting support, enhancing their experience and reducing workload for businesses.
- Automated functionality: Streamlines order cancellation and refund processes, eliminating manual tasks and ensuring prompt customer service.
- Streamlined communication: Enables order cancellation directly from the order status page, account page, and confirmation email, providing customers with multiple convenient options.
- Customizable settings: Allows businesses to define cancellation deadlines and enable automatic refunds, tailoring the app to their specific requirements and improving overall efficiency.
Screenshots
The app allows customer to cancel order and reorder on their own, without contacting support
Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can perform order cancel on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time.
Key Features
- Let customer cancel order on their own, with one click
- Let customer reorder their previous order items on their own, with one click
- Set cancellation time limit, eg: customer can only cancel within 1 hour of order
- App block available for Thank you / Order Status page (checkout extensibility)
- Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
Yagi Order Cancellable FAQs
No. Yagi Order Cancellable pricing starts at $7. For more details about Yagi Order Cancellable pricing, check here.
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with us
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