DC: WhatsApp Marketing + API
AI Chatbot for IG/FB/Email & WA business order + cart recovery
Developed by DelightChat
App Overview
DelightChat is a CRM tool designed for Shopify merchants that integrates seamlessly with WhatsApp Business API, offering green tick verification to enhance authenticity. It automates customer support and marketing efforts by sending personalized messages for cart recovery, COD order confirmations, and product catalog updates. The platform's omnichannel helpdesk consolidates conversations across multiple platforms, including Instagram, Facebook, email, and live chat, enabling efficient management with AI Assist, chatbots, and smart routing. By streamlining operations and improving customer engagement, DelightChat helps businesses boost conversions and enhance overall customer experience.
Pros
- Comprehensive customer service platform: WhatsApp chat, helpdesk, chatbot, catalog, and automations.
- Enhanced sales opportunities: WhatsApp commerce, broadcasts, abandoned cart recovery, and COD management.
- Streamlined communication: Unified inbox for WhatsApp, Facebook, Instagram, and other channels.
- Cost-effective and personalized support: Affordable pricing and dedicated WhatsApp group for prompt assistance.
Cons
- Limited features: features that require payment to use.
- Poor customer service: slow or nonexistent response times, lack of support for ongoing issues.
- Hidden charges: unexpected or undisclosed fees, double charges.
- Bugs and technical issues: software malfunctions, delays in operations, lack of resolution.
Screenshots
Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk
DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.
Key Features
- Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
DC: WhatsApp Marketing + API FAQs
No. DC: WhatsApp Marketing + API pricing starts at $29. For more details about DC: WhatsApp Marketing + API pricing, check here.
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