DC: Marketing on WhatsApp API
AI Chatbot for IG/FB/Email & WA business order + cart recovery
Developed by DelightChat
App Overview
DelightChat is a CRM tool designed for Shopify merchants that integrates seamlessly with WhatsApp Business API, offering green tick verification to enhance authenticity. It automates customer support and marketing efforts by sending personalized messages for cart recovery, COD order confirmations, and product catalog updates. The platform's omnichannel helpdesk consolidates conversations across multiple platforms, including Instagram, Facebook, email, and live chat, enabling efficient management with AI Assist, chatbots, and smart routing. By streamlining operations and improving customer engagement, DelightChat helps businesses boost conversions and enhance overall customer experience.
Pros
- Comprehensive customer service platform: WhatsApp chat, helpdesk, chatbot, catalog, and automations.
- Enhanced sales opportunities: WhatsApp commerce, broadcasts, abandoned cart recovery, and COD management.
- Streamlined communication: Unified inbox for WhatsApp, Facebook, Instagram, and other channels.
- Cost-effective and personalized support: Affordable pricing and dedicated WhatsApp group for prompt assistance.
Cons
- Limited features: features that require payment to use.
- Poor customer service: slow or nonexistent response times, lack of support for ongoing issues.
- Hidden charges: unexpected or undisclosed fees, double charges.
- Bugs and technical issues: software malfunctions, delays in operations, lack of resolution.
Screenshots
Automate WA marketing, broadcasts & cart recovery with AI flows in one omnichannel team inbox.
DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.
Key Features
- Send promotional broadcasts to segmented customers with green tick API number
- Manage chats via unified team inbox across WA, IG, FB, Email & Live Chat
- Automate personalized replies with AI Assist, chatbots and canned responses
- Recover abandoned carts & checkouts, send tracking links, back in stock alerts
- Showcase products with WA catalog, verify COD orders & convert to prepaid
DC: Marketing on WhatsApp API FAQs
No. DC: Marketing on WhatsApp API pricing starts at $29. For more details about DC: Marketing on WhatsApp API pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.