Delighted Post‑Delivery Survey
Get post-delivery NPS feedback to improve customer experiences
Developed by Delighted, LLC
App Overview
Delighted Post-Delivery Survey simplifies the process of collecting customer feedback after an order is completed. By integrating seamlessly with Shopify, businesses can automate surveys using various types like Net Promoter Score (NPS) and Customer Satisfaction (CSAT). This app allows customization of survey design to match brand identity, ensuring a professional look. Real-time data tracking in the dashboard helps businesses monitor trends and respond promptly to customer insights. Additionally, compatibility with Shopify POS enables feedback collection from both online and in-store purchases, providing a comprehensive view of customer satisfaction.
Screenshots
Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.
Key Features
- Simply connect Delighted to your Shopify store and select the survey delay
- Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
- Customize your logo and brand for a beautifully branded survey design
- Real-time responses will appear in the dashboard to track trends overtime
- Works with Shopify POS to capture feedback for customers buying in stores!
Delighted Post‑Delivery Survey FAQs
Yes! Try Delighted Post‑Delivery Survey free plan. For more details about Delighted Post‑Delivery Survey pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.