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DigitalGenius

0• 0 reviews

Automatically resolve your customer service requests using AI.

Developed by DigitalGenius

InformationPricingReviews0
About this app

Launched

2024-02-20

Categories

Upsell and cross-sell
Support - Other

Developer

DigitalGenius

Privacy policy

View policy

Screenshots

1 / 6
Actually resolving customer issues, rather than deflecting them.

AI Concierge to fully resolve your customer service requests and improve conversions.

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversions. A unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy.

Key Features

  • Conversational AI. Let your users have natural conversations with AI Concierge.
  • Visual AI. Trained on e-commerce products, detects defects and barcodes.
  • Generative AI. Personalized touch, finetuned for ecommerce and your brand tone.
  • Deep Integrations. Connected with carriers, ERPs, warehouses to resolve issues.
  • Analytics & Alerting. See AI performance and get insights on where to improve.
Insights & Metrics
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Pin up to 3 metrics for quick access.
Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the DigitalGenius Shopify app.

Category Positions
Ranking of DigitalGenius in best match categories of the Shopify App Store
NamePositionPage
Upsell and cross-sell
179 / 931
35
8
1
Support - Other
11 / 117
1
Insight
AI-driven summary of DigitalGenius category positioning

Market fluctuations observed across 2 mid-tier categories, with Upsell and cross-sell climbing by 35 to reach #179.

Featured category

Upsell and cross-sell

2 categories analyzed

Position

#179

35

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

No data

There is no data to display for this chart.

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DigitalGenius FAQs

Yes! Try DigitalGenius free plan. For more details about DigitalGenius pricing, check here.