DigitalGenius
Automatically resolve your customer service requests using AI.
Developed by DigitalGenius
Screenshots
AI Concierge to fully resolve your customer service requests and improve conversions.
AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversions. A unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy.
Key Features
- Conversational AI. Let your users have natural conversations with AI Concierge.
- Visual AI. Trained on e-commerce products, detects defects and barcodes.
- Generative AI. Personalized touch, finetuned for ecommerce and your brand tone.
- Deep Integrations. Connected with carriers, ERPs, warehouses to resolve issues.
- Analytics & Alerting. See AI performance and get insights on where to improve.
DigitalGenius FAQs
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