App Gladly: AI Customer Support Vs App HelpDesk for Ecommerce support
App info
| Developer | Gladly Inc | TEXT |
| Tag Line | AI that fully resolves customer support, not just deflects it | Automated help desk for smart, team-based ticket resolution |
| Meta description | Gladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go. | Try the easiest-to-use HelpDesk ticketing system, pre-set for you right from the start. Invite your team to handle cases together. A free 14-day trial provided. |
| Launch Date | 2021-02-16 | 2021-01-06 |
| Shopify Badges | Uncertified | Uncertified |