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HelpDesk for Ecommerce support

2.22 reviews

Automated help desk for smart, team-based ticket resolution

Developed by TEXT

About this app

Launched

2021-01-06

Developer

TEXT

Privacy policy

View policy

Screenshots

1 / 7
HelpDesk: the easiest ticketing system for a team like yours

HelpDesk ticketing system to easily manage multiple communication channels and customer relations.

HelpDesk centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk integrates seamlessly with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations.

Key Features

  • Use solid collaboration HelpDesk features to solve client cases together.
  • Automate ticket resolution with custom HelpDesk rules and macros to save time.
  • Use HelpDesk AI to sum up any lengthy ticket and refine texts to fit you.
  • Customize your message layout to respond professionally and stay consistent.
  • Track customer insights using the shopping history in the HelpDesk ticket.
Insights & Metrics
New features
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the HelpDesk for Ecommerce support Shopify app.

Category Positions
Ranking of HelpDesk for Ecommerce support in best match categories of the Shopify App Store
NamePositionPage
Workflow automation
185 / 264
8
Helpdesk
64 / 127
1
3
Popular Category Positions
Ranking of HelpDesk for Ecommerce support in the most popular categories of the Shopify App Store.
NamePositionPage
Workflow automation
185 / 265
27
8
1
Helpdesk
64 / 124
7
3
Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

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HelpDesk for Ecommerce support FAQs

No. HelpDesk for Ecommerce support pricing starts at $34. For more details about HelpDesk for Ecommerce support pricing, check here.

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