App Gladly: AI Customer Support Vs App Customer Support Tickets Hub
App info
| Developer | Gladly Inc | Bodanius |
| Tag Line | AI that fully resolves customer support, not just deflects it | Add Support Tickets in Customer Accounts. Track & Resolve Easy |
| Meta description | Gladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go. | Add support ticket inside customer accounts. Let customers create tickets from order status pages and give merchants organized ticket tracking. |
| Launch Date | 2021-02-16 | 2026-03-02 |
| Shopify Badges | Uncertified | Uncertified |