App Gladly: AI Customer Support Vs App Tidio ‑ Live Chat & AI Chatbot
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App info
| Developer | Gladly Inc | TIDIO LLC |
| Tag Line | AI that fully resolves customer support, not just deflects it | Help shoppers instantly with live chat and AI-powered support. |
| Meta description | Gladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go. | Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support. |
| Launch Date | 2021-02-16 | 2014-07-14 |
| Shopify Badges | Uncertified | Uncertified |