Grapevine Post Purchase Survey
Gain customer insights with CSAT, NPS & post purchase surveys
Developed by Union Works Apps
App Overview
Grapevine Post Purchase Survey helps businesses gather customer feedback through surveys and NPS to optimize marketing strategies. It offers multiple question types, flexible delivery options like post-purchase and onsite, unlimited responses without branding, and the ability to target specific customers in various languages.
Pros
- Accurate & real-time data: Provides reliable insights for informed decision-making. (Reason: Customers self-report data, eliminating reliance on biased ad metrics.)
- Enhanced marketing efficiency: Pinpoints top-performing marketing channels, optimizing spend and improving ROI. (Reason: Identifies customer acquisition sources, enabling targeted campaigns.)
- Data-driven decision-making: Unlocks valuable customer intelligence, including purchase motivations and feedback. (Reason: Gathers zero-party data through multi-question surveys and NPS.)
- Versatile customer touchpoints: Delivers surveys at various customer journey stages, capturing insights at key moments. (Reason: Supports flexible publishing options, allowing for targeted engagement.)
Cons
- Limited features: features that require payment to use.
- Limited flexibility: limited ability to customize surveys.
- Poor customer support: slow response times and unhelpful answers.
- Complex user interface: challenging to navigate and use effectively.
Screenshots
Capture customer insights with a post purchase survey, NPS, CSAT & on-site surveys
Gain valuable feedback from multi-question customer surveys, NPS & CSAT to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups.
Key Features
- Discover attribution insights from your survey that optimize marketing spend
- Multiple post purchase survey types: NPS, CSAT, fixed response, or open text
- Done-for-you support for post purchase, onsite, and point of sale surveys
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customers in multiple languages
Grapevine Post Purchase Survey FAQs
No. Grapevine Post Purchase Survey pricing starts at $25. For more details about Grapevine Post Purchase Survey pricing, check here.
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with us
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