What people think about this app?

Grapevine Post Purchase Survey receives positive feedback for its ability to collect valuable customer insights through multi-question surveys and NPS. Users appreciate its flexibility in delivering surveys at various customer journey stages and its role in optimizing marketing spend by identifying effective channels. The app's ease of setup and seamless Shopify integration are also highlighted. One negative review mentions the lack of a chat support feature, but it was quickly resolved by the responsive email support team. Overall, Grapevine is highly rated for its ability to gather accurate zero-party customer data and assist businesses in making informed marketing and operational decisions.