Jotform AI Chatbot & Live Chat

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24-7 Live Chat Extension & Customer Service App

Developed by Jotform

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About this app

Launched

2025-04-16

Screenshots

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AI chatbot & 24-7 live chat to improve customer service efficiency and conversion

Provide 24-7 customer support with AI-powered agents, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically to your store's data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.

Key Features

AI chatbots provide real-time, personalized assistance on products and policies.
Shopify integration keeps product and order details updated — no coding needed.
Smart automation handles inquiries, guides purchases, and recommends products.
Omnichannel support manages chat, web, and phone with human-like AI responses.
Custom workflows integrate with Google Calendar, Slack, and more for efficiency.

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Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Jotform AI Chatbot & Live Chat Shopify app.

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