App Overview
Klaviyo Reviews is a Shopify app designed to streamline product review management, enhancing customer experience and marketing efforts. By consolidating all review data in one platform, it simplifies review management for businesses. The app automates sending timely review requests via email and SMS without duplication, utilizing existing templates with smart rules for efficiency. It showcases top reviews on websites and in emails, building trust and improving conversions. Additionally, Klaviyo Reviews allows segmentation based on star ratings and custom questions for targeted marketing strategies. It incentivizes customers by offering unique coupons to reviewers and ensures data continuity by importing previous product reviews, making the transition seamless.
Pros
- Efficient and effective review management: Consolidates all review data in one platform for seamless workflow and improved customer experience.
- Personalized review requests: Leverages existing Klaviyo templates and smart sending rules to deliver on-brand, timely, and non-duplicative review requests.
- Enhanced customer engagement: Allows customers to easily leave reviews through email, maximizing review collection and boosting brand reputation.
- Valuable product insights: Provides insights into customer feedback, identifies areas for improvement, and informs product development decisions.
Cons
- Expensive subscription costs that escalate with order increase.
- Poor app performance despite release advertising.
- Severe language translation restrictions.
- Lack of customization options and inflexible interface.
Screenshots
Product reviews, powered by Klaviyo
Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.
Key Features
- Automate review requests with email and SMS flows
- Showcase top reviews in emails & on your website
- Build segments based on star rating & custom questions
- Reward reviewers with a unique coupon
- Import previous product reviews
Klaviyo Reviews FAQs
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.