Screenshots

DHL return portal with automatic labels via email, exchanges, and refunds. Custom branding.
Your customers submit returns through a portal in your branding. DHL labels and QR codes are created automatically and sent via email. Labels can be issued instantly or after manual approval. After receiving the goods: accept or decline the return. Exchanges: same variants or freely configurable products. Equal-price exchanges automatically create a new order. Automatic refunds via the Shopify Refund API. Block specific countries. Dashboard with analytics. Supports Shopify Flow.
Key Features
- Return portal in your own design with logo, colors, and email templates
- Automatic DHL labels and QR codes sent via email to the customer
- Exchanges: same variants or freely configurable products
- Manual label approval and automatic refunds configurable
- Return analytics and Shopify Flow for automated workflows
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PackFlow ‑ Returns | Exchange FAQs
Yes! Try PackFlow ‑ Returns | Exchange free plan. For more details about PackFlow ‑ Returns | Exchange pricing, check here.
