Return Prime:Return & Exchange
Manage Return, Exchange, Return Label, Refund, Store Credits
Developed by Appsdart Solutions Private Limited C/O 3R Infotech Singapore Branch
App Overview
Return Prime helps Shopify brands automate returns and exchanges, turning them into revenue opportunities. It features custom rules, store credit incentives, and upselling opportunities. The app integrates with logistics partners, automates label creation, tracks every return, and provides insights to optimize operations efficiently.
Pros
- Seamless Returns Management: Streamlines returns, exchanges, and refunds, improving customer satisfaction.
- Tailored Solutions: Offers customizable rules and integration options to adapt to specific business needs.
- Exceptional Customer Support: Provides responsive and personalized assistance, ensuring smooth implementation and ongoing support.
- Cost-Effective: Delivers value through affordable pricing and a wide range of features to optimize return processes.
Cons
- Limited features: features that require payment to use.
- Incompatible with Shopify: reported to slow down website performance.
- Deceptive pricing: advertised as free but charges after download.
- Limited user support: only 1 user included free, additional users require payment.
Screenshots

Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell
Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed and customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits and smart upsells. Integrated with 100+ WMS and logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support.
Key Features
- Offer a branded return portal integrated with your WMS and logistics tools
- Set custom rules to auto-approve or reject returns by reason and eligibility
- Generate return labels, automate updates, and get deeper return insights
- Recover revenue with exchanges and store credits instead of refunds
- Upsell complimentary or discounted products during return to increase AOV
Return Prime:Return & Exchange FAQs
Yes! Try Return Prime:Return & Exchange free plan. For more details about Return Prime:Return & Exchange pricing, check here.

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