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ParcelWILL Order Tracking

4.92255 reviews
3

Powerful order tracker: track orders to boost CSAT and sales

Developed by CWILL

About this app

Launched

2019-01-25

Developer

CWILL

Privacy policy

View policy

App Overview

Parcel Panel Order Tracking enhances your Shopify store by providing real-time order tracking, helping resolve issues before customer complaints arise. Automatically notify customers about shipping updates to keep them informed and engaged. The app's branded, multilingual order lookup page reduces "Where is my order?" inquiries with customizable features. Boost sales through a smart upsell system while leveraging powerful analytics for optimized shipping strategies. Perfect for dropshipping businesses, it offers the option to hide Chinese origin details. Additionally, 24/7 support via live chat or email ensures you're always assisted when needed.

Pros

  • User-friendly interface: Offers an intuitive design and effortless navigation for ease of use.
  • Comprehensive tracking: Supports multiple carriers and shipping methods, providing comprehensive visibility of order statuses.
  • Effective customer communication: Automates shipping notifications, keeping customers informed and reducing inquiries.
  • Advanced customization: Enables branding and multilingual options for a tailored tracking experience.

Cons

  • Limited customization: Tracking page and widget do not offer advanced customization.
  • Incomplete tracking: Does not display last mile tracking prominently or account for multiple fulfillment locations.
  • Hidden charges: Charges for additional features or changes in service without clear communication.
  • Pushy support: Support representatives actively solicit positive reviews, potentially skewing ratings.

Screenshots

1 / 10
Order Tracking Goes the Extra Mile

ParcelWILL (formerly ParcelPanel): reduce WISMOs, build customer loyalty, and drive more sales.

Track my orders in real time and resolve shipping exceptions before customers complain. Automatically send shipping notifications to keep customers informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart AI upsell system. Access powerful analytics to optimize shipping performance. Hide all Chinese origin details with 1 click—perfect for dropshipping. Enjoy live chat or email support, available 24/7.

Key Features

  • Track your orders & last-mile delivery, sync parcel tracking info to PayPal.
  • Engage customers with timely shipping notifications as order status updates.
  • Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
  • Hide all Chinese origin details with 1 click—perfect for dropshipping merchants.
  • Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
Insights & Metrics
New features
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the ParcelWILL Order Tracking Shopify app.

Category Positions
Ranking of ParcelWILL Order Tracking in best match categories of the Shopify App Store
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Popular Category Positions
Ranking of ParcelWILL Order Tracking in the most popular categories of the Shopify App Store.
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Category Positional Changes

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Category Popular Positional Changes

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ParcelWILL Order Tracking FAQs

Yes! Try ParcelWILL Order Tracking free plan. For more details about ParcelWILL Order Tracking pricing, check here.

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